Celebrating Heather Taylor: HOP Shops LEADER of the Month

We are thrilled to announce Heather Taylor as our HOP Shops LEADER of the Month!

Heather’s outstanding dedication to excellence and exceptional leadership have made her an invaluable asset to our team, and we couldn’t be prouder to recognize her accomplishments.

Heather serves as the Store Manager for Verona HOP Shops, where she continuously strives to make her store the most amazing destination with innovative ideas while upholding the Valor Way standards.

Notably, Heather introduced the very first “World Famous Disco Bathroom” at her store, which quickly became a sensation. Most recently, she supported the team in any way needed with our viral “Disco Bathroom Wedding” event, showcasing her commitment to creating unforgettable experiences for our guests. Heather worked tirelessly to help prepare for the wedding and put in long hours to ensure the store was immaculate afterward, all to make the event perfect.

But Heather’s dedication extends beyond special events. Every day, she ensures that every guest can enjoy the disco bathroom experience, demonstrating her commitment to excellence and guest satisfaction.

Outside of work, Heather is not just a great Store Manager but also a wonderful human being. She leads and supports her sons to be successful and she brings laughter to her coworkers, creating a positive and uplifting work environment.

We appreciate Heather more than words can say. Her unwavering dedication, innovative spirit, and exceptional leadership make her truly deserving of this recognition. Join us in congratulating Heather on this well-deserved honor!

This is why her supervisor David Biery, District Manager, nominated her: “Heather’s outstanding dedication to excellence and exceptional leadership have made her an invaluable asset to our team, and we couldn’t be prouder to recognize her accomplishments.

Heather truly embodies the spirit of innovation and collaboration, consistently inspiring her team to reach new heights. Not only does she set high performance standards, but she also actively supports and empowers her fellow team members to achieve them. Her unwavering commitment to the success of the team as a whole is nothing short of commendable.

One of Heather’s most remarkable contributions is her creation of a comprehensive 40+ page walk-through guide for End-of-Day (EOD) paperwork. This invaluable resource not only ensures consistency within our operations but also serves as an effective teaching tool for leadership development across all levels. Heather’s proactive approach to knowledge sharing highlights her dedication to the growth and development of her peers, demonstrating her commitment to sharing best practices.

In addition to her exceptional performance in day-to-day operations, Heather’s selfless leadership was further showcased when she volunteered her store for the Disco Bathroom wedding event. Taking on numerous responsibilities, from planning to implementation, Heather ensured the success of this significant public event through her tireless efforts and meticulous attention to detail. Her dedication to going above and beyond for her team and our organization’s goals is truly inspiring.

Heather exemplifies selfless leadership and consistently leads by example. Her contributions to our team are immeasurable, and we are incredibly proud to have her on board. Heather’s dedication and unwavering commitment to excellence are truly deserving of recognition, and we extend our heartfelt congratulations to her on this well-deserved honor.”

Join us in celebrating Heather and her remarkable achievements!