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HOP Shops Leader of the Month Announcement! October 2024

We are beyond excited to announce that Kelley Smith, our District Manager for the Owensboro area, has been named HOP Shops Leader of the Month!

Kelley was nominated by Damon Bail, who recognized her exceptional leadership in driving the growth and success of our HOP Shops division right here in her hometown of Owensboro, KY.

Damon shared, “Kelley has done a tremendous job pushing company initiatives, achieving results through Key Performance Indicators, and maintaining exceptional store appearance. One of her standout achievements is her leadership of the HOP Shop Ribbiting Rewards program. In a short two months, the Hawesway HOP Shop Truck Plaza store exceeded the penetration rate goal, which is an incredible accomplishment. Kelley’s dedication to excellence is also evident in food service audits, where her stores consistently excel in both preparedness and appearance. We’re excited to watch her continue to grow the Reo and Lewisport stores and fully launch her truck plaza district.” ✊✊✊~ Damon Bail, VP of Retail Operations & Marketing, Valor Oil

Ann Gilbert, Valor Oil’s HR Manager, echoed Damon’s praise, emphasizing Kelley’s impact on the NACS 24/7 Day initiative:
“Kelley went above and beyond by working closely with her team to deliver an exceptional event for local first responders, surpassing expectations. Beyond organizing great events, Kelley brings a contagious energy that makes her a joy to work with. She’s deeply committed to her stores, her teams, and the communities they serve. Kelley’s leadership helped the Hawesway HOP Shop Truck Plaza store hit their loyalty program target ahead of schedule, and she played a crucial role in the opening of our Lewisport HOP Shop Truck Plaza and Reo HOP Shop Truck Plaza stores, working long hours to ensure everything went smoothly. Her determination and dedication have been instrumental in growing the district.” ~ Ann Gilbert, Human Resource Manager, Valor Oil

Libby Burk, HOP Shops’ Training Certification Coach, highlighted Kelley’s resilience and work ethic:  “Kelley showed incredible perseverance in launching three stores in Owensboro. Despite the challenges, she remained unwavering in her commitment and never gave up. Her work ethic is truly remarkable, and her integrity is second to none. Kelley is always there when her team needs her, and I am immensely grateful for everything she has done for HOP Shops.” ~ Libby Burk, Training Certification Coach, HOP Shops

Kelley’s drive, passion, and unwavering commitment to the success of HOP Shops have been pivotal in propelling the growth of her district. She has not only achieved exceptional results but has also fostered a positive and hardworking environment that motivates her teams to thrive.

Please join us in congratulating Kelley for her outstanding leadership and dedication to HOP Shops!